PRODUCT DESIGN

Program Accelerators

Creating CX programs (Relational NPS, Customer Satisfaction, etc.) can be lengthy and complicated. Program Accelerators, however, can help to speed things up.
PRODUCT DESIGN

Monetizing Mobile Security

With revenue on the line, the monetization team researched and optimized a key flow in McAfee’s flagship mobile product.
PRODUCT DESIGN

Anti-Virus Scan

Reimaging the quintessential feature for McAfee Mobile Security, the Anti-Virus Scan, was long overdue for this product.
USER RESEARCH

Information Architecture

While feature-rich, it was time to rethink the experience of all the 16 features in McAfee Mobile Security.
UI / VISUAL DESIGN

Shipwire Dashboard

With only six weeks to design, the team created a dashboard that will help manage and grow our users' global supply-chain network.
PRODUCT DESIGN

Email Messaging

Death by a thousand Shipwire emails was an excellent problem for me to investigate.