Work Experience

  • image description

    Senior Product Designer

    Momentive.ai (formerly SurveyMonkey)
    San Mateo, CA

    Revolutionized how CX leaders launch out-of-the-box programs within the GetFeedback platform (rNPS, CSAT, etc.) with Program Accelerators. Set to achieve ~$38M this year in revenue by upgrading lower-tier customers to access this premium feature.

  • image description

    Senior Product Designer

    McAfee
    Santa Clara, CA

    Led product design for McAfee’s flagship consumer mobile products (Android and iOS) used by over 400 million worldwide. Implemented an end-to-end redesign of McAfee Mobile Security’s monetization experience and increased the number of free users to premium by 17% in just two months.

  • image description

    Senior UI / Visual Designer

    Ingram Micro
    SUNNYVALE, CA

    Led UX and UI design for a B2B SaaS product in the e-commerce and logistics space used by 3000+ global brands. Created the first Developer Center website with over 70+ integrations, countless APIs, and testings tools that developers could access to scale their business. Launched ingrammicroservices.com, the first lifecycle services offering in Ingram Micro, which helped secure top companies like Best Buy, Greats Brand, Osmo, and more.

  • image description

    Interactive Web Designer

    Shipwire
    Palo Alto, CA

    Produced client-facing designs for the SaaS web application and marketing website to establish a strong presence in the logistics and e-commerce space. Highly regarded and respected for being Shipwire’s very first designer.

  • image description

    Graphic Designer

    San Francisco business times
    San francisco, CA

    Conceptualized, designed, and maintained brand identity of marketing materials and ads (web and print) for weekly publication targeting the business community and entrepreneurs in the San Francisco Bay Area.

  • image description

    Production Manager

    Loomis-ISC
    Honolulu, HI

    Steered production as well as provided creative direction to websites, ad campaigns, and marketing materials for corporate clients. Coordinated with clients, third-party partners, and vendors to deliver remarkable results on a consistent basis.

Education

  • image description

    CX Certification

    Forrester
  • image description

    Service Design Immersive

    Cooper Professional Education
  • image description

    Mobile UX Design Certification

    San Francisco State University
  • image description

    User Experience Courses

    City College of San Francisco
  • image description

    Web Development Certification

    City College of San Francisco
  • image description

    Bachelor of Arts in Art & Graphic Design

    University of Hawaii AT MANOA

Career Highlights

2021 Momentive Hackathon Winner

Won 2021 Momentive Hackathon for Most Innovative Product Experience. The win comes against 30+ teams worldwide over a three-day event.

Figma Ambassador

Brought Figma to two design organizations, McAfee and SurveyMonkey. This significantly reduced each company's costs and it streamlined tools and processes between cross-functional team members.

Key Contributor in Shipwire Getting Acquired

Awarded for being a key contributor in the acquisition of Shipwire to Ingram Micro, one of the largest logistics companies in the world.

Skills

Areas of Expertise

  • CX
  • Design Systems
  • Illustration
  • Mentoring
  • Product Design
  • Prototyping
  • Service Design
  • Team Leadership
  • UI Design
  • User Research
  • Web Development

Design Tools

  • Figma
  • HTML + CSS
  • Illustrator
  • InDesign
  • Invision
  • Photoshop
  • Principle
  • Sketch
  • Wordpress

Need the printed resume?

Download the printed version of my resume by tapping on the button below.

Download PDF